Reservation & Payment Information
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Advance registration and pre-payment are required for all programs.
To book your program, FILL OUT OUR ONLINE REQUEST FORM.
Questions? Email [email protected].
Procedure
Payment
Payment may be made by credit card (with link provided on invoice or by phone), DOE Purchase Order, or check made payable to Queens Botanical Garden.
Please mail checks to:
Queens Botanical Garden
Education Department
43-50 Main Street
Flushing, NY 11355
We do not accept payments on the day of your program.
Payment due dates are listed on your invoice; if payment is not received by the invoice due date, Queens Botanical Garden reserves the right to cancel the program.
Separate registration is required for each class.
Rescheduling
Rescheduling is possible based on availability, provided you notify us at least 3 weeks before the date of your visit. There are no rescheduled trips within 3 weeks of the visit date. QBG reserves the right to postpone workshops and will work with groups to reschedule.
Cancellations
If you must cancel your trip, please call as soon as possible.
Please see below for our refund policy for cancellations:
| If cancellation occurs… | Outcome… |
| 6 weeks or more prior to 1st scheduled program | Full Refund |
| Within 3 to 6 weeks prior to 1st scheduled program | Refund, Less a $15 Processing Fee |
| Less than 3 weeks prior to 1st scheduled program | No Refund |
| Day-of or “no-shows” | No Refund |