Employment Opportunities

EMPLOYMENT OPPORTUNITIES

Come Grow with Us!

While the collections are the glories of Queens Botanical Garden, its core strength lies in its human resources. QBG counts its staff among its greatest assets.

QBG welcomes individuals interested in pursuing professional opportunities in all aspects, and at all levels, of botanical garden operations, from visitor services and education, to horticulture, security, and administration. If you enjoy sharing your knowledge and expertise with colleagues, appreciate working with the public, and are eager to learn and grow, we invite you to join QBG’s team.

This page is updated regularly as openings on staff become available, so be sure to check back often. Create an Applicant Account to apply to current and future openings. Former employees with an existing applicant account must contact [email protected] to apply.

MISSION

Updated by Board of Trustees on December 15, 2009

Queens Botanical Garden is an urban oasis where people, plants and cultures are celebrated through inspiring gardens, innovative educational programs, and demonstrations of environmental stewardship.

Queens Botanical Garden (QBG) is a private non-profit cultural institution located on 39 acres of New York City public land in Flushing, New York. In FY20, the Garden served 164,546 visitors, including 14,378 schoolchildren. A recently completed visitor survey reveals that 45% of visitors speak a language other than English at home. This fact underscores the importance of the mission and the challenges and opportunities QBG faces daily in creating programs, exhibits and landscapes that serve the needs of people who live in and visit one of the most ethnically diverse counties in the nation. The Garden has committed itself to addressing the complex and ever-changing needs of its diverse community and to being the place where people, plants, and cultures meet.

FULL-TIME POSITIONS

Executive Director

Executive Director

Mission

Queens Botanical Garden is an urban oasis where people, plants and cultures are celebrated through inspiring gardens, innovative educational programs, and demonstrations of environmental stewardship.

 

About Queens Botanical Garden

Queens Botanical Garden (QBG) is a private non-profit cultural institution located on 39 acres of New York City public land in Flushing, New York. A recently completed visitor survey reveals that 45% of visitors speak a language other than English at home. This fact underscores the importance of the mission and the challenges and opportunities QBG faces daily in creating programs, exhibits and landscapes that serve the needs of people who live in and visit one of the most ethnically diverse counties in the nation. The Garden has committed itself to addressing the complex and ever-changing needs of its diverse community and to being the place where people, plants, and cultures meet.

 

COVID-19 Impact

Queens Botanical Garden’s search for its next Executive Director comes at a critical juncture for the organization. The COVID-19 pandemic presented significant challenges to the organization’s staffing, finances, and operations, including a mandated temporary closure that necessitated layoffs and furloughs and stymied the impressive recent growth of the Garden’s earned revenue streams. Essential staff members in Horticulture, Maintenance, and Visitor Services tended to the Garden’s living collections and its campus throughout the closure, while all other departments quickly pivoted to remote work. The Education, Public Programs, Marketing, and Development departments piloted digital resources and events to engage our core audiences from home, while Finance and Administration adapted the Garden’s business operations to online platforms.

At the same time, the pandemic reinforced the fundamental need for city dwellers to connect with green spaces. A new-found appreciation of the role of urban gardens, coupled with the innovation and resilience of our staff, enabled Queens Botanical Garden to become one of the first NYC cultural institutions to reopen during the pandemic. Amidst the tumult, loss, and increasing recognition of social injustices of this pandemic year, the Garden has been a constant, uplifting presence for the diverse communities of Queens. It offers a peaceful, safe, and healthy oasis for community healing and social connection. Since reopening on July 21, 2020, the Garden has welcomed over 117,000 people—the vast majority of them Queens residents—who come to our grounds to experience the beauty and balm of the Garden; expand their horticultural knowledge; practice Tai Chi and take healthful walks; or simply to breathe in the fresh air.

 

The Opportunity

Against this complex backdrop, Queens Botanical Garden seeks an outstanding leader and innovator with the vision, cultural competencies, and empathy necessary to address both the challenges and the opportunities wrought by the pandemic. They will embrace the duality of the Garden as both a horticultural sanctuary and a cultural nonprofit situated within one of the most diverse counties in the country. The next Executive Director of Queens Botanical Garden must devise strategies to turn the reinvigorated appreciation of outdoor spaces into new contributed and earned revenue opportunities. They will uplift the Garden’s commitment to horticulture, sustainability, diversity, and an enhanced onsite experience. They will also bolster the Garden’s reputation as a premier environmental education organization by fostering the successful completion of the new $34M Education Center Project, which includes the building and its landscapes.

The Executive Director will be committed to rebuilding and leading an incredibly passionate and dedicated staff. To this end, they will ensure that longstanding support from government entities continues, while also inspiring interest and securing commitment from private funding sources to support the long-term stability of the Garden. The Executive Director will reaffirm Queens Botanical Garden’s role as the leading center for botanical education in Queens and demonstrate the organization’s commitment to serving the evolving needs of its home borough’s diverse communities. They will also bolster the Garden’s brand and position the Garden as an attractive destination for visitors as New York City tourism rebuilds post-COVID.

The Executive Director’s essential duties are to lead the development of the gardens, programs, services, and capital improvements of this 39-acre oasis to uphold our vision to be the place where people, plants, and cultures meet. Reporting to the 15-person Board of Directors, and working with staff, volunteers, and community members, the Executive Director is responsible for leading and overseeing the business of the Garden. Their vision and fundraising acumen will chart a new course for the future of Queens Botanical Garden.

 

Responsibilities

Organizational Management & Strategy

  • Be the visionary leader of a diverse, resourceful, and dedicated staff of 27 full-time and approximately 40 part-time and seasonal staff members
  • Devise strategies for growth in staffing, programming, and plant collections
  • Ensure the successful completion of the $34M Education Center Project and future capital projects
  • Be the vision behind Strategic Planning and support various associated initiatives for its successful implementation
  • Identify and court potential Board Members who reflect the Garden’s values and will uphold their financial commitments

Institutional Advancement

  • Serve as the main liaison to government funders, including with the New York City Department of Cultural Affairs; New York City Council; Queens Borough President; and the New York State Senate and Assembly; cultivate relationships with incoming elected officials
  • Work with the Board of Trustees and Director of Development to develop the organization’s pipeline of foundation, corporation, and individual donors, with a particular focus on individual donors
  • Establish a strong culture of philanthropy on the Board of Trustees
  • Use the extant Capital Campaign to establish a clear trajectory for additional major gift donor opportunities
  • Prioritize the growth of Queens Botanical Garden’s endowment for the long-term stability and success of the organization

Communications, Brand-Building, and Public Engagement

  • Champion Queens Botanical Garden’s commitment to inspiring gardens, innovative education, cultural programming, and environmental sustainability
  • Ensure that the Garden remains a welcoming environment for all visitors
  • Develop and promote the Queens Botanical Garden brand; be the organization’s lead spokesperson in the community and the press
  • Drive audience development and visitation through brand-building activities and relationships
  • Ensure the Garden is known to other key corporate, individual, and foundation stakeholders in Queens and New York City

Financial and Administrative

  • Manage the organization’s $4+ million annual budget
  • Ensure appropriate use of organization’s funds

 

Desired Qualifications

  • Proven commitment to fostering an inclusive workplace that reflects the organization’s diversity, equity, access, and inclusion goals
  • Prior experience leading a similarly sized institution, such as a botanical garden, museum, cultural organization, park, or similar destination
  • Expertise in at least one of QBG’s main program areas (horticulture; education; cultural programming; sustainability); interest in cultivating knowledge of all areas
  • Seasoned, bold fundraiser; ability to inspire support from new audiences
  • Experience in reaching out to, and successfully working with, community leaders across a diverse cultural landscape
  • Knowledge of Queens and New York City government
  • Experience in creating and implementing strategies for organizational growth
  • An entrepreneurial spirit; desire to further develop the brand of Queens Botanical Garden

 

For consideration, please submit your resume, cover letter, and any relevant documents via our recruitment portal at https://qbgarden.org/recruit/ed/qbg.

If you encounter difficulties with uploading documents to the portal, please send via email to [email protected].

 

Queens Botanical Garden is an Equal Opportunity Employer (EOE). The Garden does not discriminate in its employment practices due to an applicant’s race, ethnicity, religion, color, national origin, age, disability (physical or mental), sex, sexual orientation, gender identity, parental status, marital status, political affiliation, gender expression, mental illness, socioeconomic status or background, neuro(a)typicality, physical appearance, predisposing genetic characteristic, immigration status, or any other legally protected status. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. If you need a reasonable accommodation for any part of the application process, please contact Human Resources via email at [email protected].

Membership Coordinator

Membership Coordinator (Full-time)

Mission

Queens Botanical Garden is an urban oasis where people, plants and cultures are celebrated through inspiring gardens, innovative educational programs and demonstrations of environmental stewardship.

Queens Botanical Garden (QBG) is a private non-profit cultural institution located on 39 acres of New York City public land in Flushing, New York. The Garden served over 164,000 visitors in fiscal year 2020; a visitor survey reveals that 45% of all visitors speak a language other than English at home. This astounding fact underscores the importance of the Garden’s cultural mission and the challenges and opportunities it faces daily in creating programs, exhibits and landscapes that serve the needs of one of the most ethnically diverse counties in the nation. The Garden has committed itself to addressing the complex and ever-changing needs of its diverse community and to being the place where people, plants and cultures meet.

The Membership Coordinator will work closely with the Assistant Director of Development, along with the Community Engagement Manager and Director of Development, to expand QBG’s membership base and related programming. As a member of the team, the Membership Coordinator will provide general support for the ongoing work of the Membership and Development Department. The Membership Coordinator reports to the Assistant Director of Development.

 

Main Responsibilities:

  • Managing the correspondence process including writing and producing membership cards and letters, confirmation and thank you letters
  • Coordinating on-site membership registrations and renewals
  • Managing the accurate recording of donor gifts and membership dues
  • Working with the Admissions team to update the POS (Point of Sale) member information; troubleshooting member issues
  • Creating and carrying out Membership events
  • Assisting with maintenance and updating of the Garden’s donor database, Donor Perfect
  • Creating content for QBG’s website, eblasts and newsletter as requested
  • Assisting with the management and expansion of QBG’s mailing and email lists
  • Providing support for the general operations of the Membership and Development Department, including fundraising events

 

Additional Responsibilities:

  • Carrying out in-house mailings to segments of the Garden’s list
  • Assisting with occasional Corporate Volunteer Days
  • Assisting with development-related meetings
  • Being involved with institution-wide initiatives as is appropriate
  • May supervise assistant, interns, or volunteers

 

Knowledge & Skills:

  • Excellent attention to detail; enthusiasm for accuracy
  • Excellent writing, communication, organizational and people skills
  • Ease with technology and skill with word processing, spreadsheet and database programs (the Garden uses Microsoft Office – Word + Excel; Donor Perfect; and CounterPoint SQL); willingness and ability to learn
  • Keen time management skills; enthusiasm for meeting deadlines
  • Second language skill a plus

 

Qualifications:

  • College experience – Associate or Bachelor’s degree preferred
  • Related work or education experience in membership, office work, and/or visitor/customer service
  • Ability to work independently and as part of a team; able to work remotely if necessary
  • Available for evening and weekend work assisting with special events

 

Schedule:

  • 35 hours/week (Full-Time)
  • Monday – Friday, with occasional weekend work.

To apply, submit your resume and cover letter via our applicant portal at, https://qbgarden.org/recruit/mbrcrd/qbg.  No Phone Calls Please.

Queens Botanical Garden is an Equal Opportunity Employer (EOE).  The Garden does not discriminate in its employment practices due to an applicant’s race, ethnicity, religion, color, national origin, age, disability (physical or mental), sex, sexual orientation, gender identity, parental status, marital status, political affiliation, gender expression, mental illness, socioeconomic status or background, neuro(a)typicality, physical appearance, predisposing genetic characteristic, immigration status, or any other legally protected status. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. If you need a reasonable accommodation for any part of the application process, please contact Human Resources via email at [email protected].

PART-TIME POSITIONS

Attendant Guard

Attendant Guard (Part-time)

Mission
Queens Botanical Garden is an urban oasis where people, plants and cultures are celebrated through inspiring gardens, innovative educational programs and demonstrations of environmental stewardship.

Queens Botanical Garden (QBG) is a private non-profit cultural institution located on 39 acres of New York City public land in Flushing, New York. In FY20 (a partial pandemic year), the Garden served 164,546 visitors, including 14,378 schoolchildren. A recently completed visitor survey reveals that 45% of visitors speak a language other than English at home. This fact underscores the importance of the mission and the challenges and opportunities QBG faces daily in creating programs, exhibits and landscapes that serve the needs of people who live in and visit one of the most ethnically diverse counties in the nation. The Garden has committed itself to addressing the complex and ever-changing needs of its diverse community and to being the place where people, plants, and cultures meet.

The Part-Time (PT) Attendant Guard reports to the Facilities Supervisor and under supervision does the following work:

  • Attends, guards, and patrols the botanical garden and perimeter
  • Light cleaning and labor duties
  • Assists in moving chairs and tables during special events
  • Works with Community Service volunteers
  • Meets, greets and provides basic wayfinding and related information to the visiting public, including groups.

The PT Guard is responsible for:

  • Protection of the botanical garden buildings, equipment, and collections
  • Proper notification to supervisors with regard to hazardous conditions
  • Filing incident reports
  • Maintaining order in the area of assignment
  • Taking appropriate action as needed to notify supervisors, call police, fire department or ambulance, etc.

This is a part-time seasonal position scheduled to work Saturdays and Sundays through mid-November. Hours are mostly midday, though some evening work and other shifts may be available but are not required. Extension through the winter with different shifts may be available as well.

Qualifications:

  • Possess and maintain a valid Driver’s license
  • Possess a NYS Security Guard Certification
  • Experience as a Guard or Security Officer in a similar setting
  • Ability to communicate in different languages, a plus
  • Fire Guard Certificate of Fitness a plus or obtain within three months with QBG assistance.
  • Available both Saturdays and Sundays

To apply, submit your resume and cover letter via our applicant portal at https://qbgarden.org/pt_guard/QBG. No Phone Calls Please.

QBG provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, QBG complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Human Resources Administrator

Human Resources Administrator (Part-time)

Mission

Queens Botanical Garden is an urban oasis where people, plants and cultures are celebrated through inspiring gardens, innovative educational programs and demonstrations of environmental stewardship.

Queens Botanical Garden (QBG) is a private non-profit cultural institution located on 39 acres of New York City public land in Flushing, New York. In FY20 (a partial pandemic year), the Garden served 164,546 visitors, including 14,378 schoolchildren. A recently completed visitor survey reveals that 45% of visitors speak a language other than English at home. This fact underscores the importance of the mission and the challenges and opportunities QBG faces daily in creating programs, exhibits and landscapes that serve the needs of people who live in and visit one of the most ethnically diverse counties in the nation. The Garden has committed itself to addressing the complex and ever-changing needs of its diverse community and to being the place where people, plants, and cultures meet.

The Human Resources Administrator (HR Administrator) reports to the Director of Finance & Administration and will be responsible for maintaining personnel records, assuring timely and accurate administration of employee compensation and benefits, ensuring compliance with labor laws and OSHA regulations, supporting recruitment of open positions, and overseeing onboarding and offboarding of employees.  The HR Administrator will be well versed in federal, state, and local employment regulations, QBG’s employment benefits and policies, and provisions of the DC37 Union contract.  The HR Administrator works closely with the finance team to ensure accurate processing of payroll, supports various department managers in recruitment and addressing employee disciplinary issues, and assists in employee engagement and DEAI initiatives. QBG has 27 full-time employees, 22 part-time employees, and 18 part-time seasonal employees.

 

Responsibilities:

Payroll & Benefits Administration

  • Maintain personnel records (physical, electronic, HRIS)
  • Process employment changes (compensation, hours, position, schedule, etc.) and prepare related notifications as required
  • Maintain union pay order records and schedules, and process related salary increases
  • Administer employee benefit plans including processing new enrollments and changes, overseeing open enrollment, and maintaining related records
  • Reconcile benefit plan invoices with enrollment records and remit for payment
  • Process claims related to Disability, FMLA, PFL, and Workers Compensation
  • Ensure employee benefit time balances are accurately maintained

HR Compliance & Policy Administration

  • Maintain labor law posting board with required and current posters
  • Research new and evolving employment laws and issues; help QBG remain in compliance/demonstrate best practice
  • Ensure employees complete required annual trainings and maintain required licenses
  • Disseminate and track employee signoffs on new and updated policies
  • Support employee engagement and DEI initiatives

Recruitment, Onboarding and Offboarding Employees

  • Maintain job requisitions, post open positions, and assist with recruitment and recruitment strategy
  • Prepare and send job offer letters to selected candidates
  • Initiate preemployment background checks
  • Ensure new employees receive and complete required employment forms and signoff on the Employee Manual and related notices, and policies
  • Coordinate resources for new employees with Technology Manager and maintenance department as needed
  • Provide terminating employees with required notices and forms (Record of Employment, COBRA, etc.)
  • Assist with and/or Administer Exit Survey/ Interview for terminating employees

This job description reflects the essential functions of the position.  Additional tasks related to the role may be assigned including supporting the Accounting & Administrative Coordinator with administrative tasks.

Listed below are the preferred qualifications for this position.  QBG is actively seeking to continue to build on our diverse and inclusive workplace, therefore if you share a passion for our mission we encourage you to apply even if you don’t believe you meet every one of the qualifications.

 

Preferred Qualifications:

  • Bachelor’s degree in Human Resources or related HR Certification
  • At least 2 years of experience dealing with human resources
  • Knowledge of labor laws
  • Experience with HRIS software or application
  • Demonstrated appreciation for and ability to maintain confidential information
  • Proficient in Microsoft Word, Excel, Outlook or similar applications
  • Excellent verbal and written communications skills
  • Highly detail oriented with strong organizational skills
  • Aptitude for calculations related to determining and prorating compensation and payroll deductions

To apply, please submit your resume and cover letter via our applicant portal at https://qbgarden.org/recruit/hra/qbg. No phone calls please.

Queens Botanical Garden is an Equal Opportunity Employer (EOE). The Garden does not discriminate in its employment practices due to an applicant’s race, ethnicity, religion, color, national origin, age, disability (physical or mental), sex, sexual orientation, gender identity, parental status, marital status, political affiliation, gender expression, mental illness, socioeconomic status or background, neuro(a)typicality, physical appearance, predisposing genetic characteristic, immigration status, or any other legally protected status. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. If you need a reasonable accommodation for any part of the application process, please contact Human Resources via email [email protected]

VOLUNTEER OPPORTUNITIES

Garden Discovery Guide

Mission
Queens Botanical Garden is an urban oasis where people, plants and cultures are celebrated through inspiring gardens, innovative educational programs and demonstrations of environmental stewardship.

Discovery Guides use our discovery cart and kits to engage visitors. Perfect for people with knowledge of plants and plant ecosystems, a willingness to grow and learn, and a friendly demeanor. Guides should have strong communication skills, interest in environmental sustainability, love to engage with nature, and excited to share their enthusiasm for the Garden with visitors.

Ideal Candidate:

  • Demonstrates an interest in nature, a willingness to grow and learn, and a friendly team attitude
  • Enjoys working with the public
  • Self-motivated with the ability to work both alone and in groups
  • Willingness to work outdoors in various kinds of weather
  • Some experience leading tours or public speaking is preferred

Volunteer Benefits:

  • Training program on how to be a Garden Guide and use our discovery kits
  • Vest and quick guide of facts of the Garden, Community and Notable Botanicals and Animals provided
  • Experience an urban oasis in the heart of Queens
  • Free admission and parking on any day you volunteer
  • 10% discount on educational workshops and public programs
  • 25% discount in the QBG gift shop

Schedule:

  • Volunteers must be able to commit to an entire season to be considered
  • Guides are asked to commit to one three-hour shift at the same time each week for the season. Several positions are available:
    • Wednesdays 3-6pm, Saturdays & Sundays 9am-12pm, 1-3pm or 3-6pm

To apply please complete an inquiry form. You can also contact us at [email protected].

Horticulture Seasonal Volunteer

Mission
Queens Botanical Garden is an urban oasis where people, plants and cultures are celebrated through inspiring gardens, innovative educational programs and demonstrations of environmental stewardship.

Work with our Horticulture team to do general gardening tasks such as weeding, mulching, tending, pruning, watering, grooming and planting bulbs. Includes educating interested visitors about plants grown in the Garden. Must be committed to being present and punctual on work days.

Ideal Candidate:

  • Have general knowledge of basic gardening skills
  • Willingness to learn plant identification
  • Willingness to work outdoors in all weather
  • Ability to bend, stand, kneel, or crouch for long periods of time
  • Ability to lift 20 pounds, push a wheel barrow, and use basic hand tools such as a trowel, shovel, or rake

Volunteer Benefits:

  • Learn directly from renowned Horticulture Department
  • Hands-on education and experience with a variety of plant-related activities
  • Experience an urban oasis in the heart of Queens
  • Free admission and parking on any day you volunteer
  • 10% discount on educational workshops and public programs
  • 25% discount in the QBG gift shop

Schedule:

  • Volunteers must be able to commit to an entire season to be considered
  • Minimum commitment of 1 day per week from September through November, 9am-12pm, 1pm-5pm or full day

To apply please sign up for a community volunteer day on Eventbrite. You can also submit an inquiry to [email protected].

Queens Botanical Garden is an Equal Opportunity Employer (EOE).  The Garden does not discriminate in its employment practices due to an applicant’s race, ethnicity, religion, color, national origin, age, disability (physical or mental), sex, sexual orientation, gender identity, parental status, marital status, political affiliation, gender expression, mental illness, socioeconomic status or background, neuro(a)typicality, physical appearance, predisposing genetic characteristic, immigration status, or any other legally protected status. Minorities, women, veterans and individuals with disabilities are encouraged to apply. If you need a reasonable accommodation for any part of the application process, please contact Human Resources via email [email protected], phone 718-886-3800 x 215.