Reservation & Payment Information

Reservation & Payment Information


Advance registration and pre-payment are required for all programs.

To book your visit call 718.886.3800 ext 230, email [email protected], or FILL OUT OUR ONLINE REQUEST FORM.

To register for Self-Guided Tours, please CLICK HERE

Payment may be made by credit card (online or by phone), DOE Purchase Order, or check made payable to Queens Botanical Garden.
Please mail checks to:

Queens Botanical Garden
Education Department
43-50 Main Street
Flushing, NY 11355


Payments are due and must be received 6 weeks prior to the date of your first visit.

We do not accept payments on the day of your visit.

Payment due dates are listed on your invoice; if payment is not received by the invoice due date, Queens Botanical Garden reserves the right to cancel the program.

Separate registration is required for each class. We cannot accommodate groups of students combined from different classes.

Once your trip is booked, an email invoice will be sent that includes information and other details about your visit. The confirmation you receive via email is the only invoice for your registration.

Because of the large volume of registrations we receive, we are unable to make reminder calls; a scheduled visit is not confirmed until payment is received.

Queens Botanical Garden reserves the right to refuse registrations for any reason.


Rescheduling and Cancellations
If you must cancel your trip, please call as soon as possible. Notices of cancellations 6 weeks in advance of trip date will receive a full refund. Cancellations between 3 to 6 weeks before the booked visit date will be charged a $30.00 processing fee per class booked. There are NO refunds issued for cancellations received within 15 business days of booked trip or for any “no shows.”

Rescheduling is possible based on availability, provided you notify us at least 3 weeks before the date of your visit. There are no rescheduled trips within 3 weeks of the visit date. A Self-Guided Tour may be requested as an alternative. All workshops and tours run rain or shine. QBG reserves the right to postpone workshops and programs and will work with groups to reschedule.